Integrating Observability and Monitoring for a Media Streaming Service

Integrated observability for a media streaming service, reducing latency and enhancing real-time performance metrics with Grafana, Prometheus, and Jaeger.

Company card

A Los Angeles-based media streaming company with around 300 employees, focused on delivering high-quality, real-time streaming services to a global audience. Known for its innovative approach to media delivery, the company continuously invests in technology to improve user experience and service reliability.

Industry : Media and Entertainment

Location : Los Angeles, USA

Employees : 300 employees

Project timeframe : Engaged in a successful partnership for over 1 year

Business Challenge

A U.S.-based media streaming service was expanding its global reach but faced performance issues during peak hours. The lack of real-time observability hindered their ability to diagnose latency problems quickly.

Solutions

We implemented a robust observability stack using Prometheus, Grafana, and Jaeger. The setup provided granular metrics, distributed tracing, and alerting systems, enabling rapid identification and resolution of latency issues. Real-time dashboards were built to monitor performance during peak times, and Jaeger was used to trace requests across services, identifying bottlenecks.

Outcomes

Latency was reduced by 20%, and the development team gained valuable insights into user experience metrics. With proactive alerting and tracing, the client could now address performance issues before they impacted end-users.

Concluding Statement

This observability integration strengthened the client’s infrastructure, supporting a seamless streaming experience for millions of users.

Address

Kemperpl. 1, 10785 Berlin

+49 30 66 62 72 16

[email protected]

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